The Mystery of Illinois Workers' Compensation:
Permanent Partial Disability
by Robert K. Bush


The Illinois Workers' Compensation Act was enacted to aid employees injured in the course of their work. It provides statutory "insurance" to the worker that his participation in our industrial society will not prove calamitous should he suffer an injury. The Act provides four kinds of benefits:
 l. Medical payments;
2. Temporary total disability (TTD);
3. Permanent partial disability (PPD); and,
4. Rehabilitation payments.
Of these four types of benefits, the one presenting the greatest mystery and controversy is PPD payments. This brief report will explain the four types of payments with special emphasis on PPD payments.

The Illinois Workers' Compensation Act is contained within the sub-headings of Chapter 48, Section l38 of the Illinois Revised Statutes. The Act takes up more than 30 pages of the statute books. In non-fatal cases, the Act requires that an employer provide and pay for all necessary first-aid, medical and surgical services and all necessary medical, surgical and hospital services thereafter incurred which are reasonable required to cure or relieve the effects of the accident of injury. The Act also provides that the employer shall pay for treatment, instruction and training necessary for the physical, mental and vocational rehabilitation of the employee including all maintenance costs and expenses. If, as a result of the injury, the employee is unable to be self- sufficient, the employer also must pay for such maintenance or institutional care as shall be required. Although disputes arise regarding the necessity for certain medical expenses and rehabilitation costs, such matters can generally be resolved through negotiation and the employment of independent experts. Neither the provisions of the Act regarding the payment of medical bills nor those relating to rehabilitation programs tend to result in major disputes.

In most cases, it is also rather easy to determine the appropriate period of time for which the employee is entitled to temporary total disability (TTD) payments. The employee is entitled to such payments in an amount of 66-2/3% of his regular salary for that period of time when he is unable to return to work. In most instances, an employee is anxious to return to work so that he can resume earning his full salary and the employer, while anxious to return the employee to productive work, has no great incentive in forcing the employee to return to work at a time when he may be susceptible to additional injuries.

While a determination of the proper amount of medical rehabilitation payments or TTD payments are relatively easy to determine, there are no easy answers or references in determining permanent partial disability (PPD) amounts due under the Act. The Act does contain a list of specific amounts due to employees for TTD benefits incurred as a result of certain specific injuries. The Act states the amount due to the employee in the number of weeks for which payments must be made in an amount equal to the employee's regular salary. Thus, for example, the loss of or the permanent and complete loss of the use of a little finger is equated by the statute with 20 weeks at the employee's regular salary, a loss of hearing of one ear50 weeks and the loss of a toe, other than the great toel2 weeks. However, for the lion's share of injuries, the Act provides no true guidelines other than setting the maximum number of weeks payable for l00 percent loss of a particular part of the body. The statute gives no definition of permanent partial impairment, in fact, the term is never specifically mentioned. The courts have stated only that disability which continues for "a long period of time without substantial improvement is sufficient time to justify a finding that an injury is permanent." Overland Construction Company vs. Industrial Commission, 37 Ill.2d 525, 229 N.E.2d 500, 504 (l967). Injuries for which PPD claims are made range from paralysis to paper cuts and from amputations to sprains. In each case, unless the parties can reach a settlement, the claim of the employee is heard at a full hearing before an arbitrator appointed by the Industrial Commission. The decision of the arbitrator can be appealed by either party to the full Industrial Commission, then to the circuit court of the county and finally to the State Supreme Court.

Neither the Act, nor the courts, nor the Industrial Commission, have yet devised any objective means or standards by which permanent partial impairment is to be determined.

At a hearing before an arbitrator, the oral or written testimony of physicians are presented. Typically, the physicians differ on their analysis of the severity of the injury and its effect on the future work performance of the particular employee.

What has come to pass over the course of time is a series of informal and unpublished Industrial Commission "standards" for various injuries which guide the arbitrator and experienced practitioner. These are subject to adjustments from time to time given the prevailing attitude at the Commission, but have remained reasonably stable over the last several years. For example, an operated knee with the removal of a single cartilage will almost always result in an arbitration award from 25 to 35 percent loss of use of a leg; a minor mid-shaft bone fracture will generally result in liability of from l0 to 20 percent loss of the particular member; a herniated lumbar disc with surgery will almost always draw an award from l7-l/2 to 30 percent loss of the man as a whole.

There are certain non-medical factors the Industrial Commission deems important and which serve to adjust the award to the upper or lower ranges. For example, the younger a petitioner, the higher the award due to the fact the person will have to live with the disability for a longer period of time. The arbitrator will also consider the relationship between the injury and the type of work which the employee performs; thus, the effect of a back injury to a sales clerk will not be evaluated as severely as a back injury to a heavy laborer. An individual who relies solely on physical effort to earn a living may receive a higher award than someone with many skills. An injury to a dominant side, or hand; particularly where surgery is performed will result in a higher award than an injury to the other side. Another factor, which should be irrelevant, but which is of great practical significance, is the amount of time lost by the injured employee. A two-week lost time back strain is worth significantly less than a sixteen-week lost time back strain even if all the findings after two years are identical in the two cases.

While one can enumerate the factors considered in determining where on the scale an award will be entered, there is still no answer for the question, "Why is a fracture worth 20 percent loss of use of the member?" There is no medical justification or reason why the Industrial Commission awards will seldom, if ever, conform to the objective standards of disability as developed by medical associations. There is no standard set by the Industrial Commission in its decisions. Although the Commission does publish its decisions, no clear system of precedent is used by the Commission. Rather, each case is treated almost like a unique occurrence.

Perhaps the most troubling aspect of representing employers in cases before the Industrial Commission is the treatment often accorded to employees who have suffered what appear to be minor or well-healed injuries. Employers frequently inquire why, after their employee returns to work and shows no visible signs of disability, performing his or her job in the regular fashion and often participating in outside recreational activities with seemingly no impairment, the Industrial Commission decides that employee has suffered a permanent partial percentage loss. How did the Industrial Commission decide this disability exists, especially when the employer has a medical report from the treating physician or examining doctor declaring that no permanent disability resulted from the injury?

The attitude exhibited by the arbitrators and the Commission is in part based on considerations of sympathy and politics and in part based on reality. The experience of the arbitrators is that in many instances seemingly minor injuries have serious long-term effects. Sometimes the long- term effects do not appear until a time when the employee can no longer make a compensation claim against any employer. While a broken bone or an operated knee may seem to have little or no effect on the employee at the present time; l0 or 20 years later the injury may make the employee susceptible to other infirmities to a greater extent than the general public. The Commission is aware, for example, that joints weakened in an industrial accident are more susceptible to long-term arthritic changes. Of course, the employee may never have these additional problems. Unfortunately for employers, including the public employer, the system under which workers' claims are adjudicated has made large scale provision for certain medical and social intangibles.

The administration of the Workers' Compensation Act has been statutorily delegated to the Industrial Commission. The courts generally have refused to invade the province of the Industrial Commission in determining impairment ratings for particular injuries. A court can only reverse the decision of the Industrial Commission when it is "contrary to the manifest weight of the evidence." In fact, few, if any, decisions of the Supreme Court in recent years have reversed a determination of the Industrial Commission as to the nature and extent of the employee's injury. Before the courts, the reports of even the most biased and litigious physician become elevated to the level of "conflicting medical testimony," the resolution of which is left to the rather liberal judgment of the Industrial Commission. The Industrial Commission has reacted to the consistent affirmance of its decisions by the Supreme Court by continuing to give the benefit of doubt to the employee. Since repeated attempts to modify the procedures under which these cases are heard have failed in the legislation, it must be acknowledged that the current system, with its abuses, reflects public policy as stated by our elected officials.

Local governmental bodies must operate in the same realistic world as private corporations. It is not without justification that employer organizations such as the Illinois Chamber of Commerce have attempted for many years to change Illinois workers' compensation rules. To some extent, it is not the rules which need to be changed, it is the inherent policy within the system which leaves only few claims for PPD payments totally uncompensated. Like any other institution, the Industrial Commission tends to be self-corrective, but on a path which from time to time excessively benefits one interest group or another.

During the early days of workers' compensation claims, employees received only limited benefits for extremely severe injuries. The entire workers' compensation system was, of course, developed in response to instances in which industrial employees had little chance of taking on and beating well-financed employers under a system where the employee needed to prove specific negligent acts of the employer and had to prove that he himself had been totally free of contributory negligence. In return for the employees giving up their rights to make claims for pain and suffering, the State provided them with a system where they were not required to prove negligence and where their cases would be heard by arbitrators who would be more sympathetic to the dangers inherent in an industrial setting. By State law, all local government employees were automatically made beneficiaries of the workers' compensation system. Therefore, while the basic concept of the Act was to protect a worker who lost an arm in an industrial accident, the provisions of the Act now provide benefits for firefighters who are injured in volleyball games which are part of an assigned recreational activity.

What actions then should local governments take in defending workers' compensation claims? First, all valid claims should be processed promptly and with friendliness and sympathy for the injury of the employee. Suspicious or fraudulent claims should be rapidly identified and vigorously defended. In the great bulk of cases, settlements should be attempted at levels which reflect the existing practices of the Industrial Commission along with the known propensities of individual arbitrators to whom cases are assigned. In cases where a claim for PPD benefits are made and it is unlikely that permanency will result, a vigorous defense should be made and a settlement agreed to only if it is at the low range of the liberal standards common at the Commission. Where the facts of the case are relatively clear, that case should be tried.

It is comforting to note that in recent years, certain arbitrators have stopped the practice of awarding PPD payments in at least some amount simply because an application for such payments is filed. Following the general practice of affirming the decision of arbitrators, the Industrial Commission and the courts have generally upheld conservative awards as well as more liberal awards.

Local governmental bodies employing lawyers to defend Industrial Commission cases should be aware of the fact that a vigorous defense, rather than the settlement of all cases in which the anticipated award by an arbitrator appears excessive cannot be cost justified. In the same way that a village manager, police chief or school superintendent cannot research and fully staff all citizens' inquiries, a legal strategy for the defense of workers' compensation cases must include an expensive trial only in those instances where matters of policy are at stake, extremely favorable facts are present or the amount at issue is large. Finally, local governmental bodies working through their intergovernmental agencies and organizations should continue to seek both legislative changes and policy changes in the manner in which the compensation for injured Illinois workers are adjudicated.



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